Working With Organisations:

Communication, Collaboration and Motivation

A narrative-based approach to how communication works

Most communication training works on the surface — techniques, structure, delivery. This touches the layer underneath: the stories we're already carrying when we walk into any conversation and how they influence what we hear and how we respond to each other.

Every message we send is shaped by the stories we're already carrying. Every message we receive is filtered through them.

This means that in any team, any meeting, any difficult conversation, people are never quite hearing the same thing — and that gap is where misunderstanding, misalignment, and disconnection take hold.

Jacqueline Harris works with layered storying — a methodology developed across 25 years of professional practice. She creates experiential trainings that helps teams communicate more honestly, collaborate more effectively, and carry less of the stress that comes from feeling chronically misunderstood.

This is not conventional training. It is a rigorous, embodied process that challenges and changes how people listen, speak, and show up for each other. The results last beyond the room.